Last updated: 14/02/2024
1. Introduction
Welcome to TrackrTek (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our GPS tracking services in New Zealand.
2. Scope
This Privacy Policy applies to all users of our GPS tracking services, including individuals, businesses, and other entities. It covers the collection, use, and disclosure of personal information through our website, mobile applications, and any other services we provide.
3. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email address, phone number, payment information, and other identifying details.
- Location Data: Real-time and historical GPS location data of tracked devices.
- Device Information: Information about the devices you use to access our services, including IP address, browser type, operating system, and device identifiers.
- Usage Data: Information about how you use our services, including log data, usage patterns, and preferences.
4. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide, maintain, and improve our GPS tracking services.
- Customer Support: To respond to your inquiries, provide technical support, and resolve issues.
- Billing and Payment: To process payments and manage billing accounts.
- Communication: To send you important notices, updates, and promotional materials.
- Compliance: To comply with legal obligations and enforce our terms and conditions.
5. Disclosure of Your Information
We may disclose your information in the following circumstances:
- Service Providers: To third-party service providers who assist us in delivering our services, such as payment processors, data storage providers, and customer support platforms.
- Legal Requirements: To comply with applicable laws, regulations, legal processes, or governmental requests.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the new owner.
- Consent: With your consent, for any other purpose disclosed at the time of collection.
6. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
Under the New Zealand Privacy Act 2020, you have the following rights:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Objection: You can object to the processing of your personal information for specific purposes.
To exercise these rights, please contact us at [insert contact information].
9. International Transfers
Your information may be transferred to and processed in countries outside of New Zealand, where data protection laws may differ. We will take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@trackrtek.com
12. Governing Law
This Privacy Policy is governed by the laws of New Zealand. Any disputes arising under this policy will be resolved in the courts of New Zealand.
